Stay safe while buying and selling on Vendofy. Follow these guidelines to protect yourself and your transactions.
Whether you are a buyer or seller, these tips will help you have a safe and successful experience on Vendofy.
Check the seller's store reviews, ratings, and how long they have been on the platform.
Pay online through Paystack for buyer protection. Avoid sending cash directly to sellers.
When using Pay on Delivery, thoroughly check the product before making payment.
Save all order confirmations, payment receipts, and communication with sellers.
If something seems off, report it to us immediately at support@getvendofy.com.ng.
Keep communication within the platform for your protection.
Confirm payment status before dispatching any products to avoid losses.
Use reputable courier services and always get tracking numbers.
Take photos/videos of products before shipping as proof of condition.
Clearly state your return, refund, and shipping policies on your store.
Use strong passwords, enable two-factor authentication, and never share login details.
If you suspect a fraudulent order, contact us immediately for assistance.
If you have any safety concerns or need to report an issue, contact us immediately.
Contact Support