Privacy Policy

1. Introduction

Vendofy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: Name, email address, phone number, billing address, and payment information when you register or make purchases.
• Business Information: Store name, store description, business address, bank account details for payouts, and tax information.
• Usage Data: Information about how you access and use our platform, including your IP address, browser type, device information, pages visited, and time spent.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and analyze platform usage.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Creating and managing your account and store
• Communicating with you about your account, orders, and updates
• Sending marketing and promotional communications (with your consent)
• Analyzing usage patterns to improve user experience
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Business Partners: With trusted partners who provide complementary services, with your consent.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure password hashing (bcrypt)
• Regular security audits and assessments
• Restricted access to personal information
• Regular backups and disaster recovery procedures

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request transfer of your information to another service.
• Objection: Object to certain types of processing.
• Withdraw Consent: Withdraw consent for processing based on consent.

To exercise these rights, please contact us at support@getvendofy.com.ng.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in servers located outside of your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@getvendofy.com.ng
• Website: https://getvendofy.com.ng/contact.php